Our “second to none” Service Spe cialists are on hand to ensure that your online experience with us is exceptional. Whether we are insuring that your account is accessible to you at all times or you simply have a question in regards to your certification, rest assured that our Customer Care Team will enable you to get the most out of your Six Sigma Online experience.
Originally developed by Bill Smith at Motorola in 1986, the Six Sigma Training program was created using some of the most innovative quality improvement methods from the preceding six decades. The term "Six Sigma" is derived from a field of statistics known as process capability. The term 6 Sigma refers to the ability of manufacturing processes to produce a very high proportion of output within specification. Processes that operate with "six sigma quality" over the short term are assumed to produce long-term defect levels below 3.4 defects per million opportunities. Six Sigma's goal is to improve overall processes to that level of quality or better.
